Privacy Policy

Introduction

At Intimist (operated by Belle Lingeries Pvt. Ltd.), we prioritize building trust with our customers. This policy explains how we collect, use, and safeguard your information. By using Intimist.in, you consent to the data practices outlined here. We encourage you to review this policy periodically for any updates.

What We Collect

To provide the best shopping experience and fulfil your orders, we collect the following personal data:

• Identity and Demographic Information: Name, address, email, phone number, date of birth.
• Payment Information: Processed securely via our trusted third-party payment gateway.
• Technical Data: IP address, device details, and browser information.
• Usage Data: Your interaction with our website, product preferences, and survey responses.

Communication with Customers

We may contact you for the following reasons:

• Order confirmation (especially for COD), updates, and shipping status.
• Clarifications or questions regarding your order.
• Transactional calls or SMS messages.
• Promotional emails or WhatsApp messages about new products and offers.

You can opt out of promotional communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

User Account Deletion

You may request to delete your Intimist account at any time. Upon deletion, all your personal information will be permanently removed and the account cannot be reactivated.

Sharing of Personal Information

We share your data with trusted third-party services solely to process your orders and enhance your experience. These include:

• Payment Processing: Razorpay
• Shipping Services: ShipRocket and Delhivery
• Analytics Providers: Google Analytics and Meta Analytics

We ensure these partners only use your data to fulfill their roles and do not misuse it. We may also disclose data if required by law or to protect our legal rights.

Advertising and Retargeting

We use retargeting and advertising services like Google Ads, Meta Ads (Facebook, Instagram), and Snapchat Ads to show you targeted advertisements based on your browsing behavior. You may unsubscribe from promotional emails at any time.

Our Use of Cookies

Intimist.in uses cookies to enhance your shopping experience. Cookies help us:

• Remember items in your shopping cart.
• Save your preferences for future visits.
• Deliver a personalized and seamless experience.

You can modify your browser settings to decline cookies if you prefer, though this may impact website functionality.

Links to Other Sites

Our website may link to external sites. Please note that we are not responsible for the privacy practices of other websites. This policy applies only to Intimist.in.

Merger, Acquisition, or Termination

In the event of a merger or acquisition, your personal information may be transferred to the new entity to continue providing services. If Intimist ceases operation, your data may be transferred to a company offering similar services.